Refund policy

Full money-back guarantee

We are proud to say that almost all our customers come to us by word of mouth.

In order to ensure that we maintain our reputation for quality, service and integrity we guarantee that your food will arrive in first class condition.

If you are dissatisfied with the quality of our food simply follow the instructions in the delivery box and we will refund the cost in full and without argument.

Never knowingly undersold

It costs much less than you might expect to feed your dog with Honey’s.

We keep the cost down by dealing direct with our customers (so no profit to retailers or wholesalers), by buying (wherever possible) direct from farmers and by not advertising.

We are never knowingly undersold and will refund the difference if you find you could have purchased the same quality of ingredients in a supermarket or butcher for less.